Begun in 1995, Asher’s growth has steadily increased from a one person solutions firm originally known as Sam Asher Computing Services, Inc., into a well-respected computer systems integrator offering a complete range of business and IT services. Our services focus on two areas that work together to provide our clients with totally integrated solutions for their IT and customer service needs. These areas include:
Offering complete e-business planning and custom systems development.
(Interactive Voice Response), offering custom IVR telephony systems that communicate interactively with customers, databases, and any remote audience via a variety of interface options including call centers, web, call-in and networked interfaces.
Asher is headquartered in Rochester, New York and focuses on assisting companies with their customer communication channels – helping them to provide added business value by enabling them to present “one face to the customer”.
Sam Asher, President
Sam founded Sam Asher Computing Services in 1995 and has led the company from the start-up stage as a provider of software solutions to its current identity as the Ashergroup, a multi-division company offering IT consulting/programming solutions and custom Interactive Voice Response (IVR) systems. Sam has over 20 years of experience as a software engineer, programmer and lead project manager for a wide variety of complex database and network development projects. Beyond Sam’s high level technical skills, he is known for his ability to lead and motivate project teams to offer his clients innovative, cost effective software solutions. Under Sam’s leadership, the Ashergroup has built a reputation for delivering on-time, fully functional software that exceeds expectations. Sam Asher has a BA in Computer Science from the University of Rochester and is pursuing his MBA from the Simon School of Business at the University of Rochester.
Russell P. Bell, Vice President, Sales and Marketing
Russ brings the Ashergroup twelve years of solid business and management experience in multiple engineering fields. His extensive HR experience includes seven years in the placement arena hiring and managing all types of IT professionals. During the past six years he has served as Account Executive, Branch Manager, and VP of Staffing Solutions for the Ashergroup. Russ’s educational background includes mechanical design and engineering with a focus on management issues.
Robert Detrie, Vice President, Engineering
A graduate of Rochester Institute of Technology in Computer Science, Bob is well versed in software development and product management of call processing and interactive voice response systems. With over 30 years of architectural, strategic planning, and management experience, Bob manages our team of software and project engineers here at Asher Group with a focus on Customer Satisfaction and Product Excellence.